Legal Notice

1- WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

The person in charge of the treatment of your personal data and owner of the web page https://www.campingjavea.es is MGP PROYECTO 11, SL Sociedad Mercantil with registered office at Avda. Diagonal 540 5ª 08017 Barcelona with CIF B44758969 is registered in the Mercantile Registry of Barcelona, Registro Mercantil de BARCELONA T 48745, F 197, S 8, H B 594678, I/A 1 (hereinafter referred to as CAMPING JAVEA)

The contact details of CAMPING JAVEA in relation to data protection are:

Camí de la Fontana, 10, CP 03730 Jávea/Xàbia (Alicante). Spain

+34 900056003

privacy@wecamp.net

2- WHAT TYPE OF PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSE?

The data we collect, how we collect it and the purpose of the processing is as follows:

  1. Contact and/or information request forms:
    • Required data: name, e-mail, telephone
    • Purpose: to respond to queries and/or provide information requested by the User. We will be able to contact you via WhatsApp.
    • Legitimation: user consent
  2. If you make a reservation through our website:
    • Required information: first and last name, address, email, phone number, date of birth, and credit or debit card information.
    • Purpose: reservation management
    • Legitimation: user consent
  3. To carry out the contractual relationship and the analogous administrative, fiscal and accounting formalities required by the legislation in force.
    • Required data: name and surname, telephone, address, ID card number, email, signature
    • Purpose: to carry out internal fiscal and administrative commercial management.
    • Legitimation: Consent of the interested party and contractual relationship.
  4. Carrying out the entryregistration:
    • Required data: name and surname, telephone number, address, ID card/passport number
    • Purpose: to comply with the legal obligations of the entry register that this entity performs.
    • Legitimation: under the provisions of Organic Law 4/2015, of March 30, on the protection of public safety (LPSC).

1-Types of personal data we process

For confidentiality reasons, we collect as little data as possible from the people we deal with, especially from our customers, beyond the data they voluntarily provide us with or the data we are required by law to collect and retain in the case of reservations made through the booking engines.

We may collect and process the following categories of personal data:

  1. In relation to our customers, name, treatment, gender, ID or passport number, payment details.
  2. Your contact details, the phone number if you make a reservation by phone and leave them with us, your email address if you make a reservation from your email or those data required by the booking engine to make a reservation.
  3. In the case of our employees, identification data, social security data, bank data and all data necessary for the development of the employment relationship.
  4. Identification data of our suppliers and their contact persons in case they are companies.
  5. Images captured by our video surveillance cameras installed in our campsite.
  6. Images captured in the events that we celebrate in our establishment.
  7. Information collected when you use our website and other digital media, if applicable.

When you use our website we may log your IP address, browser type, operating system, referring website and web browsing behavior.

2-Your personal data will only be used for the following purposes:

  1. Register you in our database if you make a reservation, in case you provide them to us personally or make an online reservation.
  2. To carry out the necessary commercial and administrative procedures with the users of our website and our customers or potential customers.
  3. In CAMPING JAVEA we process the information you provide in order to respond to the request for information you send us, provide information about our services, manage internally and externally your reservations or the provision of our services, as well as the purchases we make to our suppliers, and to comply with legal obligations arising from such activities.
  4. Communicate with you to answer your questions and handle your complaints or get your opinion about the quality of our campsites, our services or the treatment received.
  5. Record the images captured by our video surveillance cameras for security reasons. These images may be disclosed to the police or judicial authorities at their request.
  6. Record the images captured in events in which you participate and their use for advertising purposes or dissemination among our customers.
  7. Likewise, the data that may be collected during your navigation will be processed in order to provide access to the online contents of the website, as well as to attend the requests of the users of the website, keep a statistical record of visits (IP addresses, browser data, country, page accessed, etc.) in order to help us develop better services and products, optimize our offer and provide a more effective customer service and improve the design and content of our websites.
  8. The data of our customers and suppliers will be processed, within the contractual relationship that binds them to us, in compliance with administrative, tax, accounting and, where appropriate, in compliance with the law of public safety.

In accordance with the LSSICE, we inform you that CAMPING JAVEA does not engage in SPAM practices, therefore, does not send commercial emails by e-mail if it does not have the necessary legitimacy. In any case, you will always have the possibility to withdraw your consent to receive communications from us.

We will not process your personal data for any purpose other than those described in this Policy, except as required by law or court order.

Your personal data will not be subject to decisions based on automated processing that produce effects on you.

3- WHAT IS THE LEGAL BASIS THAT LEGITIMIZES THE PROCESSING OF YOUR DATA?

The legal basis that legitimizes the processing of your personal data is your express consent given to carry out the purposes described above, which will be requested at the time you request information from us.

In the event of a business relationship between you, whether as a customer, supplier or employee and CAMPING JAVEA, the legal basis that will legitimize the processing of your personal data will be the execution of the contractual relationship that will have been generated, as well as, where appropriate, compliance with the corresponding legal obligations.

The legal basis that legitimizes the processing of images recorded by our video surveillance cameras is our legitimate interest in maintaining the security of our facilities.

The legal basis that legitimizes the processing of images captured during our events and in which you participate will be our legitimate interest and your express consent to publish it.

The legal basis that legitimizes the transfer of your personal data to public authorities or agencies is compliance with current regulations.

4- CONSERVATION PERIOD How long will we keep your data?

The personal data you provide will be kept for the time necessary to manage the information you request, as well as to manage the reservations made by our customers or for the fulfillment of any contract that is generated between CAMPING JAVEA and third parties.

The images recorded by our video surveillance cameras will be kept for 30 days, unless at the request of the police or the judicial authority they must be kept for a longer period of time. In these cases, they will be kept properly blocked.

Once the data have fulfilled the needs for which they were collected, we will delete them definitively. However, we will retain your data for a longer period of time if this is necessary to comply with legal obligations. Likewise, it may be necessary to keep them for the time necessary for the prescription of the legal responsibilities generated.

The data you provide us to initiate a recruitment process in CAMPING JAVEA will be kept for a maximum period of one year. Subsequently, if you have not joined CAMPING JAVEA and are not part of a selection process, they will be deleted and we will not keep a copy.

The personal data of our employees will be kept for the duration of their employment relationship with CAMPING JAVEA and, thereafter, for the periods provided by law.

5- TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Within our organization your personal data will be processed by duly authorized personnel, and, if necessary or practical to fulfill the purposes stated above, may be processed by third parties.

The recipients or categories of recipients to whom your personal data may be communicated from CAMPING JAVEA are the following:

  1. Named third party processors, such as IT providers, consultants and advisors and other companies providing ancillary services.
  2. WE CAMP FUTURE, SL, the company that administratively manages CAMPING JAVEA, may process personal data for organizational, administrative and management purposes.
  3. MERIDIA CAPITAL PARTNERS SGEIC, S.A as the management company of the owner of CAMPING JAVEA, may process personal data for management and control purposes.
  4. Public entities and organizations, exclusively for the purpose of complying with the corresponding legal obligations.
  5. Other providers to whom, if any, your personal data may be disclosed to financial institutions, fraud detection service providers, if any, etc.
  6. Security company with access to images captured by the video surveillance system.

In any case, all the aforementioned third parties will have previously signed the corresponding confidentiality commitment following our instructions in accordance with the current personal data protection regulations, will be subject to the duty of professional secrecy or will be acting in compliance with a legal obligation.

The information you provide to us both through this website will be hosted on the servers of CAMPING JAVEA.

6.- WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

If you wish to exercise the rights that the data protection regulations grant you, please send us an e-mail to the following address privacy@wecamp.net putting in the subject the right you wish to exercise and attaching a copy of your national identity card or passport.

The rights that the current regulations recognize and that, if applicable, may be exercised are as follows:

Right of access to data:

You have the right to be informed by CAMPING JAVEA whether or not your personal data is being processed and, in the event that the processing is confirmed, will enable your access by providing you with the following information:

-The purposes of the treatment.

-The categories of data involved.

-The period or criteria for data retention.

Right to rectification of data:

You will have the right to have CAMPING JAVEA rectify your data when they are inaccurate or incomplete by means of an additional rectifying statement.

Right of data deletion:

The interested party will have the right to CAMPING JAVEA to delete their data, when:

-The treatment is unlawful.

-The interested party has withdrawn his or her consent.

-No longer necessary for the purposes for which they were collected or processed.

-The data subject has exercised the right to object and there are no other legitimate grounds for the processing.

-The data must be deleted to comply with a legal obligation of CAMPING JAVEA.

The data subject shall not have the right for CAMPING JAVEA to delete his or her data when the processing is necessary:

-To exercise the right to freedom of expression and information.

-To fulfill a legal obligation of CAMPING JAVEA.

-For the formulation, exercise or defense of claims.

-In the public interest based on current legislation for reasons of public health or for historical, statistical or scientific research purposes.

Right to data portability:

You have the right for CAMPING JAVEA to transmit your data to another data controller or to the data subject himself, using a structured format of common use and mechanical reading, when the processing is carried out by automated means and is based on:

-The consent of the person concerned for specific purposes.

The execution of a contract or pre-contract with the interested party.

The right to data portability shall not apply when:

-Transmission is technically impossible.

-May adversely affect the rights and freedoms of others.

-The processing has a public interest mission based on the legislation in force.

Right to limit treatment:

The data subject shall have the right to object to the processing of his/her data by CAMPING JAVEA for reasons related to his/her particular situation, when the processing is based on:

-Direct marketing.

-Profiling.

-Legitimate interest of the data controller or third parties, provided that the interests or the rights and freedoms of the data subject, especially if the data subject is a child, do not prevail.

-Historical, statistical or scientific research, unless the processing is necessary for reasons of public interest.

Even if the data subject objects to the processing of his or her data, CAMPING JAVEA may continue to process them provided that its legitimate interest prevails over the interests or rights and freedoms of the data subject in a legal proceeding that justifies it.

CAMPING JAVEA shall inform the data subject of the right to object to the processing of their data explicitly, clearly and separately from any other information, at the time of the first communication.

Right of opposition:

It is the right not to carry out the processing of such data or to cease such processing when their consent to the processing is not necessary, due to the concurrence of a legitimate and well-founded reason, referring to their specific personal situation, which justifies it, and provided that a Law does not provide otherwise.

The right not to be subject to profiling:

The data subject shall have the right not to be subject to profiling whose purpose is to make individual decisions based on automated data processing and intended to evaluate, analyze or predict the following personal aspects:

-Professional performance.

-Economic situation.

-Health.

-Personal preferences or interests.

-Reliability.

-Behavior.

-Location or movements of the person.

When profiling is based solely on automated processing:

-The interested party shall have the right to be informed if the decision that may be taken may produce legal effects that significantly affect him/her.

-The data subject shall have the right to obtain human intervention by CAMPING JAVEA, to express his or her point of view and to challenge the decision, if the processing has been authorized by:

-The explicit consent of the person concerned.

-A contract between CAMPING JAVEA and the interested party.

It shall not apply to the right not to be subject to profiling when the decision that may be taken as a result of profiling is authorized by:

-The explicit consent of the person concerned.

-A contract between CAMPING JAVEA and the interested party.

-A treatment based on current legislation.

7-CLAIM BEFORE THE SUPERVISORY AUTHORITY:

In case you consider that CAMPING JAVEA has violated any of your rights protected by the personal data protection regulations or that it has violated any obligation regarding the protection of Personal Data, you have the right to file a complaint to the competent supervisory authority, which in Spain is the Spanish Data Protection Agency located at Calle Jorge Juan, 6. 28001 – Madrid.

Tel. 901 100 099 – 912 663 517

You can also file an electronic complaint through the electronic site that is available on its web page https://www.aepd.es.

8-LEGISLATION AND JURISDICTION

This privacy policy is governed in each and every respect by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

It is likewise governed by Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights. Likewise, our website is governed by Law 34/2002, of July 11, 2002, on information society services and electronic commerce.

The Users of this Web are subject to the Spanish legislation and jurisdiction to which they expressly submit, being competent for the resolution of all the conflicts derived or related to its use the Courts and Tribunals of BARCELONA.

9- ADDITIONAL INFORMATION

SECURITY MEASURES:

The information you provide will be treated confidentially. CAMPING JAVEA has adopted all technical and organizational measures and all necessary levels of protection to ensure security in the processing of data and avoid its alteration, loss, theft, treatment or unauthorized access, according to the state of technology and nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centers comply with the requirements and conditions of integrity and security established in the regulations in force.

SSL CERTIFICATE (SECURE SOCKETS LAYER)

The SSL CERTIFICATE provides authentication, privacy and security of the information between CAMPING JAVEA and the user. CAMPING JAVEA has a security certificate that is used to make secure connections and is established using pre-established keys, encrypting and decrypting all data sent until the connection is closed.

SOCIAL NETWORKS

Please note that CAMPING JAVEA may have a presence in social networks. The treatment of the data that is carried out of the people who become followers in social networks (and / or perform any link or action of connection through social networks) of the official pages of CAMPING JAVEA will be governed by this section, as well as for those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

CAMPING JAVEA will treat your data for the purposes of properly managing its presence in the social network, informing of activities, products or services of the provider, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

– That are allegedly unlawful by national, community or international regulations or that carry out activities that are allegedly unlawful or contravene the principles of good faith.

That violate the fundamental rights of people, lack of courtesy in the network, annoy or may generate negative opinions in our users or third parties and in general any content that CAMPING JAVEA considers inappropriate.

– And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, CAMPING JAVEA reserves the right to remove, without prior notice, from the website or the corporate social network those contents that are considered inappropriate.

In any case, if you send personal information through the social network, CAMPING JAVEA will be exempt from liability in relation to the security measures applicable to this platform and the user, if you want to know them, you should consult the relevant conditions of the network in question.

VIDEO SURVEILLANCE

In some campgrounds, images are captured in order to preserve the safety of people and property, as well as the facilities.

The user is informed by means of a video surveillance sign located in a sufficiently visible place in front of the camera, informing that the facilities are under video surveillance.

No transfers are foreseen, except to law enforcement agencies, nor will there be any international transfer of data.

The images will be kept for a maximum period of 30 days from their capture. Once this period has elapsed, the images must be cancelled, in accordance with the regulations in force. Which provides: “the cancellation will result in the blocking of the data, being kept only at the disposal of the Public Administrations, Judges and Courts, for the attention of possible liabilities arising from the treatment, during the period of limitation of these. Once this period has expired, the data must be deleted”.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

10-UPDATE

This Privacy Policy was last updated in April 2024 but may be updated at any time. We recommend that you consult it every time you access our site in case it has been altered.